WHAT’S INSIDE

Your path to professional triumph begins at our doorstep. Welcome to Abound University, the beacon guiding your success journey!

ABOUT ABOUND UNIVERSITY

Abound University isn't just a training hub. It's a transformational nucleus. Our approach to learning transcends traditional pedagogical boundaries, instilling essential knowledge, indispensable skills, and critical insights to thrive in your role. We aim to craft adept navigators capable of charting successful paths through the dynamically evolving business world.

CULTIVATING NEW TALENT: OUR ONBOARDING PROCESS

As a new sales executive or market manager joining our team at Abound, our streamlined onboarding process is meticulously designed to make your transition smooth and efficient:

ABOUND UNIVERSITY ENROLLMENT

Your first step is an invitation to Abound University. This serves as your launchpad, offering comprehensive training and development resources tailored to the needs of sales executives and market managers.

OFFICIAL ACCOUNT CONFIGURATION

We'll set up your official Abound email and other essential accounts. A series of introductory emails will also guide you through our organizational structure, culture, and work processes.

EFFICIENT PAYMENT ARRANGEMENTS

Receive detailed instructions regarding our secure payment platform, enabling you to understand and manage your financial transactions with ease.

COMPLETION OF ESSENTIAL DOCUMENTATION

Efficiently complete crucial legal and financial documents such as tax forms (W9, employer ID, SSN, etc.), as well as banking and payment info, ensuring compliance with all relevant regulatory standards.

PLATFORM ORIENTATION

Kick off your journey with a comprehensive guide to navigating Abound Cloud. You'll gain a robust understanding of our AI-powered all-in-one marketing and sales platform, equipping you to maximize its potential and optimize your role within the organization.

INTEGRATION INTO TEAM DYNAMICS

Through our industry-informed onboarding process, we'll facilitate your seamless integration into our team dynamics, familiarizing you with our collaborative work environment and the unique roles and responsibilities within our sales and marketing team.

ESTABLISHING PERFORMANCE GOALS AND OBJECTIVES

As part of your onboarding, we'll set clear performance objectives aligned with your role and Abound's strategic goals. This ensures clarity of purpose and direction right from the start, enabling you to contribute effectively to our organization's success.

ABOUND CLOUD

Our Technology Platform

and Related Services

MASTERING ABOUND'S TECH: PRODUCTS & SERVICES TRAINING

Immerse yourself in our extensive and innovative portfolio of products and services with our comprehensive training program:

The Abound Cloud Advantage

Dive deep into our cutting-edge AI-powered platform, which equips local businesses with an all-encompassing suite of tools for market dominance. Learn about its optimization features, engaging content creation capabilities, and how it boosts businesses' online presence.

Effective Lead Management

Discover how our lead funnel design and setup facilitate efficient lead generation and customer database building, providing a seamless process for attracting and retaining customers.

Multi-Channel Communication Mastery

Get acquainted with our SMS, email, and voice services. Understand how these personalized engagement channels foster meaningful customer relationships and promote customer loyalty.

Navigating The Abound Cloud Suite

Learn how to leverage our diverse range of software tools including VOIP phone system, marketing automation, CRM, lead generation forms, project management tools, and team training knowledge base.

The Power Of "NearMe" Technology

Understand the importance of Abound's proprietary NearMe Technology. This feature enables businesses to capture the attention of nearby customers and drives foot traffic to business locations, allowing businesses to extend their reach beyond their immediate locality.

The Abound Amp Impact

Uncover the potential of Abound Amp, our all-in-one sales, CRM, and marketing platform. This platform is designed to empower national corporations to become potent contenders in local markets across the United States. Learn how it enables consistent branding while allowing for regional customization, giving national companies the power to become local heroes.

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COMPREHENSIVE SALES MASTERY

Embark on a complete journey through the sales pipeline with our meticulously designed Sales Process Training:

Our training equips you to become a well-rounded sales professional, adept at navigating each stage of the sales journey, from generating leads to closing deals and fostering client retention

Strategies For Lead Generation

Dive into the art of identifying and attracting potential customers using an effective blend of traditional and modern marketing tactics.

Decoding Customer Personas

Understand the unique needs of various customer profiles and tailor your approach to resonate effectively with each persona.

Articulating Advantage

Communicate Abound's unique offerings accurately and compellingly, ensuring our solutions align with your prospect's challenges.

Mastering Product Demonstrations

Hone your skills in delivering impactful product demonstrations that effectively highlight the benefits of our offerings.

Addressing Sales Objections

Become proficient in anticipating, addressing, and converting potential objections into opportunities, while demonstrating the value of our services.

Closing Sales With Finesse

Master the art & science of negotiation and the application of effective closing techniques. Balance assertiveness and empathy for successful deal closures.

Navigating CRM Tools

Familiarize yourself with the use of CRM tools to efficiently manage and analyze customer interactions and data throughout the customer lifecycle.

Cultivating Client Relationships

Learn strategies to maintain and nurture long-term client relationships, fostering customer loyalty and encouraging repeat business.

JOIN OUR HIGH PERFORMERS

SALES ADMINISTRATION AND CLIENT ONBOARDING

Our comprehensive Sales Administration and Client Onboarding Training module is meticulously designed to arm you with an end-to-end understanding of sales operations and client integration processes:

Sales Package Creation And Optimization

Master the art of crafting and managing compelling sales packages, both digital and physical. This includes the assembly of engaging sales brochures, line cards, and data sheets, all tailor-made to communicate our offerings effectively. Learn how to maintain these resources, keeping them updated to reflect evolving market trends and client needs.

Strategic Client Data Management

Acquire skills to systematically collect, manage, and utilize critical client data throughout the sales process. Grasp how to align this data with the proposal development, deal closing, and client onboarding stages. Be aware of ethical considerations and legal regulations around data privacy and security.

Proficiency In Form Handling

Gain expertise in managing diverse sales and client-related forms. Understand the nuances of each field, how to avoid common errors, and ensure accurate completion for regulatory compliance and smooth sales processing.

Effective Customer Onboarding

Get insights into successfully transitioning new clients into the Abound ecosystem. This includes understanding our unique '90 Day Rule', a client retention strategy built on delivering exceptional early-stage experiences that pave the way for successful, long-term relationships.

Post-Sales Support And Relationship Management

Learn how to provide continued support to new clients, addressing their queries, and providing solutions promptly. Understand the importance of periodic check-ins, maintaining open lines of communication, and building trust to foster strong, enduring client relationships.

Training on Client Retention Strategies

Deep dive into the various techniques and best practices for retaining clients. This includes understanding the value of personalized service, anticipating client needs, and demonstrating consistent performance.

Upselling and Cross-Selling Techniques

Develop skills to identify opportunities for upselling and cross-selling our range of services, effectively contributing to business growth and enhanced client satisfaction.

Our Sales Administration training module, grounded in industry best practices and Abound's rich experience, ensures you're well-equipped to excel in sales administration and client onboarding. We empower you to facilitate a seamless client journey, from the first sales touchpoint to loyal retention.